Around November 10, organization named Mail Abuse
Prevention System LLC (MAPS, http://www.mail-abuse.org)
put a block of our web hosting provider's IP addresses
to his Realtime Blackhole List (RBL). The RBL list is a black
list of IP addresses that will be blocked (filtered out), so people
actually cannot visit those sites (not people of a
specific ISP, but more then 50% of all Internet users, as they
Unfortunately, IP address
of our server was also in the range these blocked
addresses, so for many people (including us) it was impossible
to connect our web site. All e-mails addressed to us
was sent back to sender without any explanation. MAPS
did not sent
us any notices about this action. It took several days to figure
out what was actually happening, since at first sight it only looked
that there were some weird connection problems, nothing pointed
to their action (actually we didn't even know about such filtering system
When we figured out what was
happening, we immediately mailed to MAPS with request to
remove our server from their RBL list, but we did not
get any reply. We informed then our ISP (http://www.et.ee)
who also did
not have success.
After that we contacted with the guy
who suggested to put this large block of IP addresses to
the RBL database (Steve Linford, email@example.com ).
He found himself not
guilty, since *SOME* of the IP
addresses blocked were used by spammers. Yes some, but
not ours! Steve Lindfor was not opened for resolving the problem
and only advertised other hosters:
affects many Media3 customers, the RBL action is against
your host Media 3 Technologies, not you"
"Uhm, Media3 is
less than half the size of most of the other hosting
companies on that list, and is miniscule compared to
good hosting firms like Verio"
But Media3.net was
for us. There is no matter how big and
where the company is, the secvice is important and Media3 service
was excellent to this point.
As our business was hurt greatly,
we concidered to sue Mail Abuse Prevention
System AND Steve Linford. After discussing the
lawyers it turned out that the quickest and easiest
solution is just to change the host. Our new host is
now Intermedia.net and we are satisfied with
them. They are good and reliable host.
While the idea of such filtering
list looks very positive at first sight (less spam), for
many people who have involved creating such system(s),
it is a place for showing personal hate and revenge, as
it turns out. If people don't care, whom they put in
such black databases, how they can manage a database
like this at all? That shows clearly, that actually,
they don't care at all...
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